Terms of service
TERMS OF SERVICE
Last Updated: June 2026
OVERVIEW
Welcome to Zauq Express. Throughout this website, the terms "we", "us", and "our" refer to Zauq Express. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.
If you do not agree with any part of these terms, please do not use our website.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree to provide accurate and complete information when placing orders or creating an account.
SECTION 2 – PRODUCTS
We strive to display product descriptions, images, and specifications as accurately as possible. However, actual product colors and appearance may vary slightly depending on your device settings.
We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.
SECTION 3 – ORDERS
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
• Product unavailability
• Pricing errors
• Suspicious or fraudulent activity
• Incomplete customer information
Once an order has been confirmed and processed, cancellation may not be possible.
SECTION 4 – PRICING AND PAYMENTS
All prices displayed on the website are in Pakistani Rupees (PKR).
We reserve the right to update prices without prior notice.
Available payment methods may include:
• Cash on Delivery (COD)
• Bank Transfer
• Debit/Credit Cards
• Other payment methods offered at checkout
SECTION 5 – SHIPPING AND DELIVERY
We deliver across Pakistan.
Estimated delivery times are provided for convenience and may vary due to:
• Courier delays
• Weather conditions
• Public holidays
• Events beyond our control
Zauq Express shall not be held responsible for delays caused by third-party courier services.
SECTION 6 – RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy.
Customers should review the Refund Policy before making a purchase.
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website, including:
• Logos
• Product images
• Graphics
• Text
• Designs
is the property of Zauq Express and may not be copied, reproduced, or used without written permission.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of third-party websites and encourage users to review their terms before engaging with them.
SECTION 9 – PRIVACY
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
SECTION 10 – PROHIBITED USES
You agree not to:
• Use the website for unlawful purposes
• Submit false information
• Attempt to hack or disrupt website operations
• Distribute viruses or malicious software
• Violate intellectual property rights
We reserve the right to terminate access to users who violate these terms.
SECTION 11 – DISCLAIMER
All products and services are provided on an "as available" basis.
We do not guarantee uninterrupted or error-free service and are not liable for technical issues beyond our control.
SECTION 12 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Zauq Express shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
SECTION 13 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted according to the laws of Pakistan.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Pakistan.
SECTION 14 – CHANGES TO TERMS
We reserve the right to update these Terms of Service at any time.
Changes will become effective immediately upon posting on this page.
SECTION 15 – CONTACT INFORMATION
Zauq Express
Email: cartexpress.pk@gmail.com
For any questions regarding these Terms of Service, please contact us via email.